National Apartment Leasing Professional 2019- Lincoln

National Apartment Leasing Professional designation-2 full days-

Wednesday, October 16, 2019
9:00 AM (CDT)
to Friday, October 18, 2019 at 5:00 PM (CDT)
* Registration open until 10/8/19 at 12:00 PM (CST)
* Registration open until 10/8/19 at 12:00 PM (CST)

Credential Program Synopsis

Earning NALP, your first industry credential, signals to an employer your commitment to a career in residential property management.

You'll learn about:

  • Using technology to generate traffic
  • Monitoring and managing your community’s reputation
  • Inspecting the leasing center, tour route, model units, and vacant apartments
  • Shopping the competition while building relationships with competitors
  • Compiling a comprehensive community resource tool
  • Effective marketing plans
  • Relationship sales process and evaluating personal sales performance
  • Evaluating a prospect’s commitment level and overcoming objections
  • Reviewing the next steps in the sales process with prospective residents
  • Applying fair housing laws and communicating rental criteria
  • Qualifying prospective residents according to rental policy
  • Preparing and reviewing leases with new residents
  • The move-in process
  • Responding to resident issues and maintenance requests with appropriate follow-up
  • Building relationships with residents and creating a sense of community
  • Reporting incidents, maintaining documentation, and taking corrective action
  • Maximizing revenue and operational efficiency
  • Securing and processing lease renewals
  • Conducting a market survey


To obtain the NALP credential, candidates must complete the following:

  • Minimum of six months of onsite property management experience in a leasing role (This can be obtained while taking the course; you will receive a provisional certificate until this requirement is met.)  
  • Successful completion of seven NALP courses including completing the Market Survey presentation (totaling 25 hours)
  • Meet all examination standards within 12 months of declaring candidacy


* Registration open until 10/8/19 at 12:00 PM (CST)
* Registration open until 10/8/19 at 12:00 PM (CST)

Agenda Day #1: Presented by Ruth Nwaturuocha, NALP, CAM Residential Property Manager, The Lund Company

9:00am - 12:00pm: Modules 1 & 2

  • Bringing in New Residents
  • Marketing and Maintaining Your Community


12:00pm - 1:00pm: Lunch (Provided)

1:00pm - 4:00pm: Modules 3 & 4


  • Why Your Competition Matters
  • Relevant Laws and How to Apply Them

4:00pm: Review and Q&A


NO CLASS on 10/17/19 


Agenda Day #2

9:00am - 12:00pm: Modules 5 & 6

  • Sales Process and Building Relationships
  • Effectively Meeting the Needs of Current Residents


12:00pm - 1:00pm: Lunch (Provided)

1:00pm - 4:00pm: Module 7


  • Market Survey


4:00pm: Review and Q&A