Resident Retention: From Prospect to Promoter - Lincoln 2026
Resident retention is more than renewals—it’s a strategic driver of asset performance. Explore the operational, service, and communication practices that directly influence a resident’s decision to stay. Look at the full resident lifecycle, identify common breakdown points that lead to turnover, and implement practical strategies that increase satisfaction, loyalty, and long-term occupancy.
EVENT SPONSOR
About your presenter: Kylee Skinner started her career in multi-family property management in 2009. She has held various office roles, including Leasing Specialist, Application Manager, and Leasing Manager before becoming a Community Manager in 2016. She loves the industry, every day is something different and unpredictable! Planning resident events, interacting with residents, and helping her team create social media content are some of the best parts of her job.
For More Information:
