National Apartment Leasing Professional

Earning your NALP is your first step in growing your career 10/17-10/18


Tuesday, October 17, 2017
9:00 AM - 5:00 PM (CDT)

National Apartment Leasing Professional

October 17th & 18th from 9-5 both days

Credential Program Synopsis

Earning NALP, your first industry credential, signals to an employer your commitment to a career in residential property management.

You'll learn about:

  • Using technology to generate traffic
  • Monitoring and managing your community’s reputation
  • Inspecting the leasing center, tour route, model units, and vacant apartments
  • Shopping the competition while building relationships with competitors
  • Compiling a comprehensive community resource tool
  • Effective marketing plans
  • Relationship sales process and evaluating personal sales performance
  • Evaluating a prospect’s commitment level and overcoming objections
  • Reviewing the next steps in the sales process with prospective residents
  • Applying fair housing laws and communicating rental criteria
  • Qualifying prospective residents according to rental policy
  • Preparing and reviewing leases with new residents
  • The move-in process
  • Responding to resident issues and maintenance requests with appropriate follow-up
  • Building relationships with residents and creating a sense of community
  • Reporting incidents, maintaining documentation, and taking corrective action
  • Maximizing revenue and operational efficiency
  • Securing and processing lease renewals
  • Conducting a market survey

For More Information:

Rhonda Pederson

Rhonda Pederson

Executive Director

View Profile

(402)333-5331