Maintenance IQ - Dealing with Difficult Residents
Learn the art of deescalating situations with difficult residents
AAN Development Center4862 South 96th Street Omaha, NE 68127 United States
We all have them. The difficult residents or encounters that test our patience and mental acuity. Learn steps that you can take to to handle any resident situation. Join the AAN in this half day workshop taught by the Nebraska Safety Council.
This class is open to everyone and includes take away class materials. We encourage property managers, leasing agents, and maintenance staff to attend this valuable workshop!